Terms & Conditions
Terms & Conditions
In compliance with Article 10 of Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce, the identification details of the company owning the domain www.hotel-cidnay.pt are set out below:
Company Name: Cidnai- Hotelaria e Turismo, S.A.
Tax Identification Number (NIF): 502692570
Registered Office: Rua Drº João Gonçalves 4780-398 Santo Tirso
Telephone: +351 252 859 300 (national landline call)
Email: reservas@hotel-cidnay.pt
Commercial Registry Registration Details: 502692570
The user is solely responsible for the use made of the services, content, hyperlinks and hypertext included on this website. Cidnai- Hotelaria e Turismo, S.A. shall not be held responsible for any unlawful use that third parties may make of such material.
Neither Cidnai- Hotelaria e Turismo, S.A. nor any other party involved in the creation, production or provision of this website shall be liable for any direct, indirect, incidental or punitive damages, losses or liabilities arising from access to or use of this website.
Cidnai- Hotelaria e Turismo, S.A. does not guarantee the accuracy of the material contained on this website and shall not be liable for any damage or viruses that may infect your computer or other property due to the use of, or access to, or downloading of any material from the website.
Copyright
All audiovisual material, registered trademarks or any element subject to intellectual or industrial property rights included on this website is the property of Cidnai- Hotelaria e Turismo, S.A. or has sufficient rights for its use. Reproduction of such material is permitted only for exclusively personal use, and any unauthorised modification, copying, rental, lending, transmission or distribution is prohibited.
Privacy Policy
Cidnai- Hotelaria e Turismo, S.A. informs you that all personal data received through any form on this website will be treated with the strictest confidentiality in accordance with the entity’s privacy and security policy, as well as Organic Law 15/1999 of 13 December on the Protection of Personal Data. Such data will be included in a file registered with the General Registry of the Data Protection Agency. The main purpose of its creation, existence and maintenance is the processing of personal data in order to manage accommodation bookings made through this website or to send promotional communications. The recipients of the information are all persons assigned, registered, holders and collaborators of all departments and associated bodies in which the entity is organised, as well as official bodies that by law require disclosure. By submitting the form, the sender gives consent to the automated and documentary processing of the data included in our database. We inform you that we may share some of your personal data with third parties, who may contact you by email regarding matters related to your stay, such as enquiring about your satisfaction or obtaining feedback about your experience at the hotel. You have the right to access, rectify and cancel your data, as well as to communicate any change or modification thereto. To exercise these rights or for any clarification, you may send an email to: reservas@hotel-cidnay.pt.
Alternative Consumer Dispute Resolution
In the event of a consumer dispute, the consumer may refer the matter to the following alternative consumer dispute resolution entity:
CICAP – Consumer Information and Arbitration Centre of Porto. Address: Rua Damião de Góis, 31, Loja 6, 4050-225 Porto
Website: www.cicap.pt
For the resolution of consumer disputes arising from services provided online, you may also use the Online Dispute Resolution (ODR) platform, accessible via the following electronic address: http://ec.europa.eu/consumers/odr/.
For more information, please consult the Consumer Portal at www.consumidor.gov.pt.